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Jump the queue to receive quick and helpful support from our Merchant Success Team for your Out of the Sandbox theme.
Priority theme support is exclusive to the Theme Updater App Pro Plan*, which also includes these exclusive features for prioritizing and accelerating your theme updates:
*The annual subscription plan will be charged at point of purchase, and will recur automatically.
Whether you’ve purchased an Out of the Sandbox theme in the past, or are just about to get started with one – then priority support is for you! While our Merchant Success Team is always available to help answer any questions about the built-in settings and features of our themes, priority support will allow you to receive those valuable answers faster.
Once you’ve purchased your subscription, you’ll need to install the Theme Updater App on your storefront.
• You can download the app free of charge ahead of time, or follow the installation prompt after purchase
• Fill in your subscription ID to activate your plan
• Submit your questions + issues via the Priority Theme Support contact form
Every theme purchase comes with a one-year free trial of the basic Theme Updater App (no priority support).
Get more info here”
Out of the Sandbox has wonderful customer service and I had quick and friendly help every time I had questions or a problem.
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This just goes to show you how well Out of the Sandbox supports their code and their customers.
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Very pleased with the level of support provided by Out of the Sandbox, including the provision of this app.
