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Terms and Conditions

1. Single Shop License

Themes are licensed to use for a single store only. You are free to transfer a Theme to a second one of your own stores if you close your first store. You are not permitted to transfer or sell a Theme to any other person’s store on Shopify or elsewhere. You may modify the Theme to suit your store. Shopify may add or modify the footer that refers to Shopify at its discretion. The intellectual property rights of the Theme remain the property of Out of the Sandbox Inc.

2. Theme Updates

Our themes are designed to provide an optimized experience on a wide range of devices. While we do our best to ensure that our themes are completely bug free on every device, we will inevitably overlook bugs on occasion. We encourage you to report any issues in our Support Center. We will address as many issues as possible and release updates to our themes as we see fit. If you purchase a theme, you will be eligible for future updates to that theme at no additional charge.

3. Technical Support

Our Support Center is an excellent resource for common theme questions and customization tips.

In order to help us devote as much time as possible to building themes, we ask that you limit your questions to issues related directly to our themes. If you are having any issues with Shopify administration or your shop in general, please contact Shopify Support. If you need help developing a new theme feature or implementing a custom design, we recommend using the Shopify Experts Directory. The details of our theme support are outlined in our Support Policy.

4. Refund Policy

Since our themes are non-tangible irrevocable digital goods, all purchases are final and not refundable unless otherwise stated.

5. Warranty and Limitation of Liability

Our themes are sold 'as is'. We don't guarantee that they will function exactly as you wish or be compatible with third party plugins or apps from the Shopify App Store.

Neither Out of the Sandbox, nor any of our affiliates or employees will be liable or have responsibility, of any kind, for any loss or damage, of any kind, that you incur because of an interruption or failure of your website or use or misuse of our products. We will not be liable or have responsibility for any third-party attacks, viruses, or malicious software that may affect your website or your computer.

6. Browser and Device Compatibility

Although we do not guarantee compatibility on any device or browser, we strive to build our themes to be compatible with the most common modern browsers including the latest versions of Firefox, Safari, Chrome, and Internet Explorer 9, 10, 11. We also test our themes on various mobile, tablet, and desktop devices. Any device or browser specific problems should be reported in our Support Center.

7. Changes

We reserve the right to make changes to our terms and conditions or our prices without notice. Our most current terms and conditions can be found at http://outofthesandbox.com/pages/terms



Revision Date: June 22nd, 2015

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The Parallax theme ticks all the boxes. Great features, easy to customise, fantastic theme support. Love it!

Mista Matcha, Parallax Theme

Not only do I like working with this theme but the team behind Out of the Sandbox is incredible. They are always there for implementation support or any questions I have about using the theme.

Melanie Audrey, Parallax Theme

Customer support is excellent and I wish they were customer support for daily life - they're actually helpful and don't make you feel silly for asking a question, and quick to respond! We're extremely happy with Responsive and Out of the Sandbox.

Pacific Northfresh, Responsive Theme

The support is unbelievably helpful. They responded to my email quickly and were able to help me accomplish everything I was looking to do with the template. I couldn't be happier with it - it was definitely a great investment.

Manhattan Project, Responsive Theme
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