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As of Wednesday, Dec. 13, 2017, Out of the Sandbox's support bot Sandy has been disabled.
Out of the Sandbox is reviewing the possibility of offering automated support in the future.
In the meantime, support via Facebook Messenger is being provided on a first-come, first-served basis by a human agent.
Please note that responses are subject to our normal support policy and turnaround time and is not a realtime chat option.
The Out of the Sandbox Support Center is still the preferred method to contact support.
We’re delighted to announce that Archetype Themes merchants now benefit from Theme Updater’s unique features. Merchants using Impulse, Expanse, Motion, or Streamline themes now benefit from the basic advantages of the Free plan or the premium features of the Pro plan.
